Privacy policy

When you shop with Alisha Noor we collect the details you give us — your name, delivery address, phone number, email and order history. If you create an account we also store your saved addresses and wishlist.

We collect limited technical information automatically, such as your device type, browser and the pages you view, so that the store works well and loads quickly for you.

To process and deliver your orders, arrange cash on delivery, and keep you updated by SMS or email about your parcel.

To answer your questions, handle returns and exchanges, and improve the products and service we offer.

To send you offers and new-arrival updates — only if you have opted in. You can unsubscribe at any time.

For cash on delivery we share only your name, address and phone number with our delivery partner — nothing more.

For online payments via bKash, Nagad or card, the transaction is handled by the payment provider. We never see or store your full card number or wallet PIN.

We do not sell your personal data. We share it only with the partners needed to fulfil your order — delivery couriers and payment providers — and only the minimum required.

We may disclose information where the law requires us to, for example to a competent authority acting under valid legal process.

You can ask us to access, correct or delete the personal information we hold about you. You can also opt out of marketing messages at any time.

To make any of these requests, simply contact our customer care team using the details below.

We use cookies to remember your cart, keep you signed in and understand which products are popular. You can disable cookies in your browser, though some parts of the store may not work as smoothly.